Depending on your educational background and previous experience in hospitality you will either join the Advanced Track or the Accelerated Track.
For students with some hospitality professional experience and hospitality diplomas.
You will compliment your prior Hospitality knowledge with specialized coursework in Strategic Management, Talent & Performance Management, Relationship Marketing, and other General Management areas.
You will also profit from innovative courses like Service Experience including a hands-on exercise with Club Med in Europe and Asia for selected students, Customer Experience & Service Quality, Entrepreneurship, Innovation Management, etc.
For students who want to discover intensively the hospitality world will attend courses with more introductory content.
Courses offered in this specific track include: 4 weeks Professional Immersion Module and intensive coursework in the fundamentals of Hospitality Management (Hospitality Marketing, Interpreting Hospitality Financial, Meetings & Events Management, The Electronic Marketplace, Revenue Management, etc.)
Upon completion of the module, you will be able to model the culture and comportment of the industry, discuss with confidence the economic environment of the industry, its major players and key trends, and perform the fundamental management tasks associated with lodging and foodservice management.